Maxxmar– Health Canada 2022

New Pricing

New Pricing Added to OMIS

April 1^st

Old Pricing Removed in OMIS:

April 18^th

Last Day to Send Order(s) to Validation with Old Pricing:

April 27^th

How are Remakes Being Handled?

First option will be to repair.  However, Maxxmar will review this on an order-to-order basis.

1.       Parts can be shipped direct to the customer (if applicable)
2.       Blinds can be returned to the repair facility (if applicable)
3.       Orders over one year old, shipping costs are the responsibility of customer (customer pays to ship to the facility, Maxxmar covers the return shipping). Orders under one year old, shipping will be covered by Maxxmar
4.       Shades that cannot be repaired will be remade. Upgrade cost absorbed by the vendor (standard to cordless). Maxxmar Customer Service will review this on a case-by-case basis

How are warranties being handled?

First option will be to repair.  However, Maxxmar will look at this on an order-to-order basis.

1.       Parts can be shipped direct to the customer (if applicable)
2.       Blinds can be returned to the repair facility (if applicable)
3.       Orders over one year old, shipping costs are the responsibility of customer (customer pays to ship to the facility, Maxxmar covers the return shipping). Orders under one year old, shipping costs will be covered by Maxxmar
4.       Shades that cannot be repaired will be remade. Upgrade cost absorbed by the vendor (standard to cordless). Maxxmar Customer Service will review this on a case-by-case basis