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Bali/Springs Window Fashions

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Bali Blinds Warranty

New window treatments are more than an expression of your personal style—they’re an investment in your home. When you choose Bali® or Bali Essentials Custom Window Treatments, our goal is to give you the best experience, from the moment you pick out your swatches to the second you step back to admire your newly covered windows and beyond. Our warranties represent our dedication to making sure that your new look lasts.

What’s Covered

Bali Custom Window Treatments

Limited Lifetime Warranty

  • Original defects in materials or workmanship for as long as the original purchaser owns the product (unless shorter periods are noted below), provided the product was properly installed
  • All internal mechanisms, components, and brackets
  • Repairs under this warranty will be made with like or similar parts
  • For three (3) years from the date of purchase: operating cords, pleated shades without looped tape, 2″ horizontal vinyl blind slats, and vertical blind vanes
  • For five (5) years from date of purchase: motorization components and accessories (batteries not included), draperies, fabric covered cornices and valances, fabric tailored shades and accessories, exterior solar shades (provided they are fully raised during inclement weather and windy conditions)

Bali Essentials Custom Window Treatments

5-Year Limited Warranty

  • Original defects in materials or workmanship for as long as the original purchaser owns the product (unless shorter periods are noted below), provided the product was properly installed
  • All internal mechanisms, components, and brackets
  • Repairs under this warranty will be made with like or similar parts
  • For three (3) years from the date of purchase: operating cords and vertical blind vanes

What’s Not Covered

  • Normal wear and tear
  • Damage caused by abuse, accidents, alterations, misuse; failure to follow instructions for measurement, installation, use, cleaning, or maintenance
  • Discoloration, fading, cracking, shrinking, or stretching caused by long exposure to direct sunlight
  • Slight color variation; natural variations in color, grain, or weave of organic materials
  • Slight warpage of wood blinds or shutters; excessive warpage caused by moisture or high humidity
  • Shipping or labor costs incurred by taking product down, re-measuring, or re-installation
  • Unfinished cornices and valances; Palladian shelves
Warranty Documentation

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