QA Decorator Report Card

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QA Decorator Report Card

Date *

RSM Email *

Decorator Name *

Regional Manager *

Please SelectFrankLucianoChipPeterShawny

ON ARRIVAL

1. On Time? *

Yes

No

2. Badge Visible/Present *

Yes

No

3. Professional Appearance? *

Yes

No

STRATEGY

1. Was the decorator prepared carrying the appropriate samples/all vendors? *

Insufficient

Satisfactory

Excellent

Comments

2. Did the decorator identify the needs of the customer? style/function/budget *

Insufficient

Satisfactory

Excellent

Comments

3. Did the decorator have sufficient product knowledge of all different products and manufacturers available? *

Insufficient

Satisfactory

Excellent

Comments

4. Did the decorator upsell/try to upsell at any time during the consultation? *

Insufficient

Satisfactory

Excellent

Comments

5. Was the value proposition discussed during the consultation? *

Insufficient

Satisfactory

Excellent

Comments

6. Quoting presentation, tablet used? *

Yes

No

7. Did the decorator ask for the sale? *

Yes

No

8. If customer says no, other options/suggestions made? *

Yes

No

Comments

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